Limited Warranty
This page summarizes the public warranty coverage information for supported Zmodo products.
Coverage
Zmodo provides a limited warranty for eligible hardware products purchased through authorized channels, subject to the terms and exclusions published on the site.
Exclusions
The warranty does not cover misuse, unauthorized modifications, cosmetic wear, accidental damage, or issues caused by improper installation or environmental conditions.
Remedies
If a product is covered, Zmodo may repair, replace, or provide another remedy at its discretion consistent with the applicable warranty policy.
How to Obtain Service
Customers may be asked to provide proof of purchase, model information, and a description of the issue through Zmodo support or the RMA process.